FAQ

Frequently Asked Questions

Order & Shipment

Delivery times vary by location, but most orders are dispatched within a few days to ensure plants arrive fresh, healthy, and ready to thrive in your garden.

How will my plants be packaged?

Can I track my order?

Do you offer local pickup?

Returns, exchanges and complaints

What if my plant arrives damaged?

Can I return or exchange a plant?

What should I do if I received the wrong item?

How can I file a complaint?

You can reach out to our support team through email or phone with any concerns. We prioritize quick resolutions and always aim to ensure your satisfaction.